Sure, we do text marketing and loyalty — but that’s just the start. We help you build stronger relationships with customers, employees, and prospects.
Over 10,000 merchants served for SMS success
You can’t afford to guess when it comes to revenue and retention. Customer Connect helps thousands of merchants spark instant growth and deeper engagement with powerful tools and real-time insights.
Explore data analyticsOne platform, six jobs — pick where you need results first.
Build text marketing campaigns to increase Google reviews, automatically re-engage lost customers, or boost sales on slow days.
Explore MarketingEngage sales leads by using text messaging to follow up, schedule appointments instantly, and handle Q&A effortlessly.
Explore Lead EngagementProvide fast, efficient customer support by answering questions, resolving issues, and sending updates — all through text messaging.
Explore Customer SupportStreamline recruiting by using text to schedule interviews, send job updates, and maintain communication with top candidates.
Explore RecruitingEnhance onboarding and employee engagement by sending training reminders, company updates, and motivational messages via text.
Explore Employee EngagementStrengthen customer loyalty with automatic reminders on offers, personalized rewards, and campaigns that re-engage lost customers effortlessly.
Explore Customer LoyaltyMost merchants arrive with one of these. All three compound.
You can’t afford to ignore what customers say online. Customer Connect helps you manage reviews before they manage you.
ExploreYou can’t afford slow growth. Customer Connect helps you turn every message into measurable results.
ExploreYou can’t afford one-time customers. Customer Connect helps you turn first visits into lasting loyalty.
ExplorePowerful features that help you sell more, retain more, and build deeper customer loyalty.
Access real-time insights to measure, optimize, and scale.
Convert contacts into engaged subscribers and long-term fans.
Deliver text, image, and GIF messages that drive immediate action.
Meet text regulations with built-in safeguards and oversight.
Provide a branded, on-the-go experience for every customer.
Cellular kiosks and QR codes grow your list while your team serves customers.
A customer scans a QR code or taps the kiosk, opts in, and gets a reward. From there, automations handle the follow-up — and you watch the return visits land in your dashboard.
Real merchants, real results — in their own words.
We were looking for a better way to communicate directly with our customers, especially for specials and updates. Customer Connect turned out to be exactly what our business needed. It’s affordable, easy to use, and flexible. Our customers sign up via QR code or kiosk, and we can quickly send messages, promotions, and track results. I expect this platform to be a big benefit to our business.
This platform helps us easily connect with our guests! This company is great to work with!
This software has been a great addition to my local store marketing. I have several stores with 3,000+ customer sign-ups! This large database allows me to increase revenue by sending out textALERTS about $5 Friday, promote additional offers and or sell gift cards!
Still have unanswered questions and need to get in touch?
A text marketing and communication platform that helps businesses connect with customers and employees via SMS. It lets you send promotions, reminders, and automated messages to drive engagement and increase revenue.
Any business can use Customer Connect. It’s a particularly strong fit for:
Most merchants are live within a few days. We register your dedicated toll-free texting number, walk you through step-by-step onboarding, and help you import or grow your first contact list with QR codes, web forms, and kiosks.
Yes. TCPA and CTIA safeguards are built in — verified opt-in capture, automatic STOP handling, non-marketing list updates, and full message history for audits. See the Compliance page for the details.
Playbooks, benchmarks, and field notes from merchants growing revenue with loyalty and text.
In a hyper-competitive market, attracting a new customer is only half the battle — and often the more expensive half. The real opportunity is what happens after the first purchase.
Read articleAttracting new customers is essential, but retaining existing ones is far more cost-effective and profitable. Loyal customers spend more, visit more, and refer more.
Read articleReviews directly impact your Google ranking, your online reputation, and — most importantly — how many new customers walk through your door.
Read articleBook a 20-minute walkthrough with a Growth Specialist and see exactly how much revenue your customer list is leaving on the table.
No contracts to review on the call. No pressure. Just a plan.
